One thing I appreciate about TM4B's service is that I can leave it working in the background and not have to intervene from one month to the next.
I am also impressed with the honesty that TM4B displays when informing customers of outages. So many other firms would let the issue slide, but TM4B apologises and returns credits to users.
When the API v2 came out, clear instructions were given to customers to upgrade their systems, and ample warning time was given to allow even the most busy administrator opportunity to upgrade.
All in all, an excellent service, which has added value to our business services for over a year now.
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